PRIVACY POLICY
Gabbison International
OVERVIEW
Gabbison International ("we", "us" and "our") respects your privacy. This Privacy Policy explains how personal information is collected, used and shared when you visit our website, place an order, contact us or otherwise use our services (the "Services").
Our website is powered by Shopdeck. This Privacy Policy applies to information handled by Gabbison International in connection with the Services. Where third-party providers handle information independently, their own privacy policies also apply.
SECTION 1 - PERSONAL INFORMATION WE COLLECT
Depending on how you interact with the Services, the information we collect may include:
- Contact information, such as your name, email address, phone number, billing address and delivery address.
- Order information, such as products purchased, order value, payment status, transaction references and return or refund details.
- Account information, where account registration is available, such as your profile details and saved preferences.
- Information you provide when contacting us, requesting support, submitting feedback or leaving a review.
- Technical and usage information, such as your IP address, browser type, device information, pages visited and interactions with the website, where collected by the website or its service providers.
Please provide only the information needed for your order or enquiry. Do not send passwords, payment PINs, one-time passwords or full card details through customer-support messages.
SECTION 2 - HOW WE RECEIVE INFORMATION
We receive information directly from you when you place an order, complete a form or communicate with us. Information may also be collected automatically through website technologies or received from providers involved in processing payments, delivering orders, operating the website or supporting customers.
SECTION 3 - HOW WE USE PERSONAL INFORMATION
We use personal information, as relevant to your interaction with us, to:
- Accept, process and fulfil orders, including arranging delivery.
- Process payments, cancellations, returns and refunds.
- Send order confirmations, delivery updates and other service-related communications.
- Respond to enquiries and resolve complaints.
- Operate, maintain and improve the website and customer experience.
- Detect and prevent fraud, misuse and security incidents.
- Maintain business records, meet applicable legal obligations and resolve disputes.
- Send promotional communications where you have opted in or where otherwise permitted by applicable law.
Where consent is required for a particular use, we will seek it separately. Visiting the website does not, by itself, constitute consent to optional marketing.
SECTION 4 - SHARING PERSONAL INFORMATION
We may share relevant personal information with providers that help us deliver the Services, including Shopdeck, payment providers, delivery partners and customer-support or technology providers. The information shared depends on the service being provided.
We may also disclose information to professional advisers or authorities where necessary to comply with applicable law, respond to a lawful request, protect rights or investigate suspected fraud or misuse.
If our business undergoes a merger, acquisition or transfer, relevant information may be transferred as part of that process, subject to applicable legal requirements.
SECTION 5 - SHOPDECK AND PAYMENT SERVICES
Our website is powered by Shopdeck, which may process personal information in connection with operating and supporting the website. More information about Shopdeck's handling of personal information is available in the [Shopdeck Privacy Policy](https://shopdeck.com/privacy-policy).
When you choose an online payment method, the relevant payment provider processes the information needed to complete the transaction. Its privacy policy and terms may also apply. Gabbison International may receive transaction references, payment status and other information needed to manage your order and any refund.
SECTION 6 - COOKIES AND SIMILAR TECHNOLOGIES
The website and its providers may use cookies or similar technologies to support functions such as shopping carts, preferences, security and website performance. Where optional analytics or advertising technologies are used, applicable consent requirements will apply.
You can manage cookies through your browser settings and any privacy controls available on the website. Blocking certain cookies may affect website features or checkout functionality.
SECTION 7 - MARKETING COMMUNICATIONS
Where promotional communications are sent, you can ask us to stop by using the unsubscribe option provided in the message or contacting us using the details below. Opting out of marketing does not prevent us from sending communications needed to complete an order, respond to an enquiry or provide important service information.
SECTION 8 - RETENTION OF INFORMATION
We retain personal information for as long as needed for the purposes described in this policy, including fulfilling orders, providing support, maintaining required tax and accounting records, resolving disputes and meeting applicable legal obligations. Retention periods vary according to the type of information and the reason it is held.
When information is no longer needed, it should be deleted or anonymised, subject to applicable retention requirements.
SECTION 9 - SECURITY
We are responsible for applying reasonable safeguards appropriate to the personal information we handle. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed. Please keep any account credentials confidential and notify us if you suspect unauthorised use of your account or order information.
SECTION 10 - YOUR CHOICES AND REQUESTS
You may contact us to request access to, correction of or deletion of personal information held by us, or to raise a privacy concern. Where processing relies on consent, you may request to withdraw that consent. We will handle requests in accordance with applicable law, including any rights and exceptions in force at the time of your request.
We may need to verify your identity before acting on a request. Certain information may need to be retained for legal obligations or unresolved transactions. If information necessary to provide a service is not supplied, or relevant consent is withdrawn, we may be unable to provide that service.
SECTION 11 - CHILDREN'S PRIVACY
The Services are intended for purchases by adults. Children should use the Services only with the involvement of a parent or lawful guardian. If you believe a child has provided personal information without appropriate authorisation, please contact us so that we can review the matter and take appropriate action under applicable law.
SECTION 12 - THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services. Their information practices are governed by their own privacy policies. Please review those policies before providing personal information to them.
SECTION 13 - PROCESSING LOCATIONS
Depending on the providers involved in delivering the Services, personal information may be processed outside your state or country. Any such handling must comply with applicable legal requirements, including restrictions on transfers where applicable.
SECTION 14 - CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes to the Services, our practices or applicable requirements. The updated policy will be posted on this page. Where required by applicable law, we will provide additional notice or seek consent for relevant changes.
SECTION 15 - CONTACT INFORMATION
For privacy questions, requests or complaints, please write to:
Gabbison International
GSTIN: 03BIMPN5467M1ZO
Address: 3133, STREET NO 3, GABBISON INTERNATIONAL, Ganesh Nagar, Opp NEAR JYOTI DHARMSHALLA, Link Road, Ludhiana
Please mark your correspondence "Privacy Request" and include sufficient information for us to understand and respond to your request. Avoid including unnecessary sensitive information.